I must say that Rommel Manuel is the most professional, detail and caring Finance Service Agent we have ever encountered. We have been customers of this dealership for many years, and I will not come back here if Rommel is not around. We met Rommel years back in the sales department here, he has taken care of us for years and now in a different role in the finance department he still takes care of us. This time he arranges for us to have assistance on the sales side with Ana who was fantastic, very customer service oriented, patient and not pushy at all. The we went over to finance with Romel and for the first time in years someone on this side of the transaction bothers to explain all documents line by line, Rommel explain everything very thoroughly, help us secure the best deal and gave us a clear picture of what we are signing. Never before did anyone in Finance took the time to truly explain to us what we were signing. Rommel truly exemplifies what customer service is all about, he goes above and beyond and takes pride in what he does. He is a true professional, never pushy and a wealth of knowledge. He is truly an asset and trust me I only come here because of him.